01932 221 209

Sian and Pete, Shepperton

“The thing that we noticed first was the silence.”

Their cold, damp 1930s home, insulated with ROCKWOOL. Now warm, dry and quiet, and an award winner.

Approved installers

Premium external wall insulation from ROCKWOOL. Installed by an award-winning team.

Greater London’s Insulation Installer of the Year 2026 · Eight consecutive Greater London Energy Efficiency Awards · TrustMark registered

Why ROCKWOOL?

Stone wool does more than keep you warm

Fire safe

It withstands over 1,000°C and adds no fuel to a fire.

Breathable

Stone wool lets moisture escape, so your home stays free of damp and mould.

Quieter home

On a quiet road, it redefines what quiet means.

Year-round comfort

Warm in winter and cool in summer.

Stable for life. Stone wool does not sag, shrink or settle.

Peace of mind

Up to 25 year insurance backed guarantee on every home

Designed for your home and independently verified. Over 500 TrustMark jobs, with zero remediations required.

Park home specialists

Park homes, beautifully transformed

Park homes call for detailed, careful work, and our teams love it. Few jobs bring a bigger transformation. With ROCKWOOL, its walls become non-combustible for the first time. Your park home is transformed: warmer in winter, cooler in summer and quieter all year round.

Loft insulation

Insulate your loft and keep your home warm and cosy

Heat rises. A well insulated loft keeps it in your home. We lay mineral wool across the loft floor, neatly and with care, and leave the space clean.

Award winning, year after year

Insulation or Fabric Installer of the Year, Greater London 2026

Eight consecutive Greater London Energy Efficiency Awards, 2019 to 2026. Winner, Small Scale Project, South East 2026.

Insulation or Fabric Installer of the Year, Greater London 2026Winner, Small Scale Project, South East 2026

Accredited and independently verified

ROCKWOOL Wall Systems

Approved ROCKWOOL installers. Non-combustible, breathable insulation, protected for years to come.

We insulate your home with ROCKWOOL, the world leader in stone wool. Non-combustible, with the top A1 fire rating. Breathable, so your walls stay dry. Your home is quieter, warm in winter and cool in summer.

In 1958, ROCKWOOL was fitted to an aircraft hangar at Copenhagen Airport. Tested 65 years later, it insulated as well as when it was new.

Discover ROCKWOOL

A family home finished in ROCKWOOLROCKWOOL boards
WATCHSian and Pete, Shepperton: their story

In their own words

“The thing that we noticed first was the silence. It’s so quiet in here and… sleeping is so much better.”

Sian, Shepperton

Sian and Pete’s cold, damp 1930s home won Small Scale Project, South East Energy Efficiency Awards 2026. Cotality verified our work independently and published it as our joint case study.

Transform your home with ROCKWOOL

Fire safe

Breathable

Quieter home

Year-round comfort

One home, twelve trades

Specialist skills, set sequence

Insulating a home touches everything on the outside, and a few things on the inside: windows, gas, electrics, pipes, gutters, lead flashing, rooflines, damp proof course, fences, scaffold, insulation and render. Like any specialist work, it requires professionals with the right experience. Every step has to be right before the insulation and render cover it. Our team has insulated over 500 homes, with zero remediations required.

Our team holds every registration shown above, so each step is done to its own standard, in the right sequence.

TrustMark registered

Nine measures, planned together

External wall insulation since 2012. Today, nine TrustMark registered measures, planned together for your home.

See the nine measures and how TrustMark checks our work

WATCHCatherine, Hersham: why she chose Pioneer

A cold, damp 1930s house, insulated in a little over a week. Catherine worried about the look until she saw our other homes: “They all looked fabulous.” Her verdict now: “It has a much cosier feel about it.”

Award winning, year after year

Choose the best in the business

  • Insulation or Fabric Installer and Contractor of the Year, Greater London 2026
  • Small Scale Project of the Year, South East 2026
  • Eight consecutive Greater London Energy Efficiency Awards
  • Over 500 TrustMark jobs, zero remediations required. See how TrustMark checks our work
  • BBA Approved Installer since 2013. Checkatrade 10/10 since 2014.

Fitting the insulation is half the job. Pipes, electrics, windows, rooflines and fences all need adjusting so the insulation sits perfectly. That is the part we excel at.

A period home insulated with ROCKWOOL, its red brick bays kept

External wall insulation on the side, with brick slips on the corner to match the brickwork. The front is ready for internal wall insulation, as a possible second phase.

Character kept

All the warmth, none of the charm lost

We challenge ourselves

We set out to keep the character of every home we insulate. Often it looks better than before we started.

Detail is part of the job

On every job we look after the details: bay windows, brick quoins, decorative bands and sills. If a feature can stay, it stays. If it can be recreated in the new finish, we recreate it.

Where external is not the answer

Some homes have intricate brickwork that is hard to replicate. Others are in conservation areas or are flats. For these, internal wall insulation could be the right choice. We can work with you to find the best solution for your home.

We do the job once. We do it properly.

Why families choose Pioneer

A family company

Every team member on your job is hand-picked and trained by us. Well looked after, with years of continuity, and it shows in the work.

Eight consecutive awards

Greater London Energy Efficiency Awards, 2019 to 2026, and a national award in 2020/21. Over 500 TrustMark jobs, zero remediations required.

One supervisor, start to finish

One allocated supervisor oversees your job at every stage, from start to finish, with support from our office team.

ROCKWOOL: insulation made from stone

Non-combustible, rated A1. Breathable, so your walls stay dry. Quieter, warm in winter and cool in summer.

Up to 25 year insurance backed guarantee

Every stage is recorded and checked, from bare wall to final render, before ROCKWOOL Wall Systems issue it.

Building Regulations certificate

Getting your Building Regulations certificate is part of our job. When you sell your home, the buyer’s solicitor will ask for it.

Designed before we start

An in-depth analysis of your property, paired with a site survey, helps us develop advice that fits your home, not just any home.

Industry-leading insurance

We carry industry-leading levels of insurance cover, so your home is protected at every stage of the work.

Your details are safe

Registered with the ICO, the UK data protection regulator. We use your details only for your job. We never sell them or pass them on to anyone.

What our customers say

  • “

    I spent years looking for a contractor to put exterior wall insulation on the flank wall of our Edwardian house. Andrei was the only one who talked coherently and knowledgably about it, gave me straight answers to difficult questions, and a detailed written quote. Pioneer Insulation did the job, despite appalling weather, on time, at the quoted price, to good quality and in good humour.

    Barnes
    Checkatrade review, 10/10
  • “

    Andrei and the Pioneer team installed ROCKWOOL external insulation and render, replaced the guttering, fascia boards and external pipework, and rebuilt our crumbling front-door canopy. Our neighbours love the finish.

    Chiswick
    Checkatrade review, 10/10
  • “

    From the very first meeting to assess our property, my husband and I have been so very impressed with the service Pioneer has provided. The level of care, attention to detail, excellent communication and overall friendliness of everyone we have come into contact with has been superb. The quality of the workmanship is exemplary.

    Caterham
    Checkatrade review, 10/10
  • “

    My home has been transformed and I’ve received numerous compliments, I’m really proud of my home now! The clean up team were amazing and made good everything to an outstanding level, above and beyond!

    Chertsey
    Checkatrade review, 10/10
  • “

    I am absolutely thrilled with the transformation of my house! The difference in appearance is truly amazing. The Pioneer team is incredibly professional and does a fantastic job of explaining each stage of the process. This company has exceeded all my expectations.

    Frimley
    Checkatrade review, 10/10
  • “

    They worked closely with me explaining what was happening. They were open to my suggestions and preferences, and I felt we worked well together. The quality of the work was excellent. They cleared the site of all rubbish and debris, leaving it tidier than when they started.

    Shepperton
    Checkatrade review, 10/10
  • “

    The guys who did my project were absolute professionals in every way. From start to finish never a problem arose, rare to find these days. I have no hesitation in recommending this company, you won’t get better.

    Kingswood
    Checkatrade review, 10/10
  • “

    The house is much warmer in the cold and is staying cool in the current heat. My house now looks like a new house and is much warmer. My only wish is that I had it done sooner!

    Molesey
    Checkatrade review, 10/10
  • “

    They just got on with the job with care and attention to detail. I’m so happy with the work done. I now have a new looking house and I love it.

    Worcester Park
    Checkatrade review, 10/10
  • “

    Excellent works and customer service.

    East Sheen
    Checkatrade review, 10/10

Our latest news

Energy Efficiency Awards winner: Greater London 2017, Small Scale Project of the Year2017
Energy Efficiency Awards winner: Greater London 2019, Insulation and Fabric Installer of the Year2019
Energy Efficiency Awards winner: Greater London 2020/21, Insulation and Fabric Installer of the Year2020/21
Energy Efficiency Awards winner: Greater London 2020/21, Energy Efficiency Champion2020/21
Energy Efficiency Awards winner: National 2020/21, Insulation and Fabric Installer of the Year2020/21
Energy Efficiency Awards winner: London 2022, Small Project of the Year2022
Energy Efficiency Awards winner: London 2022, Insulation and Fabric Installer of the Year2022
Energy Efficiency Awards winner: London 2023, Insulation and Fabric Installer of the Year2023
Energy Efficiency Awards winner: Greater London 2024, Insulation and Fabric Installer of the Year2024
Energy Efficiency Awards winner: Greater London 2025, Insulation and Fabric Installer of the Year2025
Energy Efficiency Awards winner: South East 2026, Small Scale Project of the Year2026
Energy Efficiency Awards winner: Greater London 2026, Insulation or Fabric Installer of the Year2026
Energy Efficiency Awards winner: Greater London 2017, Small Scale Project of the Year2017
Energy Efficiency Awards winner: Greater London 2019, Insulation and Fabric Installer of the Year2019
Energy Efficiency Awards winner: Greater London 2020/21, Insulation and Fabric Installer of the Year2020/21
Energy Efficiency Awards winner: Greater London 2020/21, Energy Efficiency Champion2020/21
Energy Efficiency Awards winner: National 2020/21, Insulation and Fabric Installer of the Year2020/21
Energy Efficiency Awards winner: London 2022, Small Project of the Year2022
Energy Efficiency Awards winner: London 2022, Insulation and Fabric Installer of the Year2022
Energy Efficiency Awards winner: London 2023, Insulation and Fabric Installer of the Year2023
Energy Efficiency Awards winner: Greater London 2024, Insulation and Fabric Installer of the Year2024
Energy Efficiency Awards winner: Greater London 2025, Insulation and Fabric Installer of the Year2025
Energy Efficiency Awards winner: South East 2026, Small Scale Project of the Year2026
Energy Efficiency Awards winner: Greater London 2026, Insulation or Fabric Installer of the Year2026

How it works

How does it all start?

1

It starts with one word

Send ADVICE on WhatsApp, and get 10% off your whole job.

2

We study your home

Our technical team reviews your photos and public records, like your EPC.

3

We listen, then advise

We listen to what matters to you, then share expert advice and a rough budget.

4

We survey and firm up a price

If it all fits, we visit, talk it through with you and firm up a price.

5

We freeze your price

A deposit freezes your price for one year. We often start two to three weeks later.

6

One team, start to finish

Your design is documented first, then signed off with your guarantee.

Get 10% off with one word

Send ADVICE on WhatsApp. Our team will come back with ideas that fit your home, not just any home.

More ways to get in touch